Shipping policy

SHIPPING

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All orders are shipped via the Royal Mail courier service within the United Kingdom.

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates:  Shipping charges for  your order will be calculated and displayed at checkout.

 REFUNDS, RETURNS AND EXCHANGES 

 We accept returns up to 30 days after delivery, if the item is unused and in its original 
 condition, and we will refund the full order amount minus the shipping costs for the return. 
 In the event that your order arrives damaged in any way, please email us as soon as possible 
 at contact@petalandherb.love with your order number and a photo of the item’s condition. We 
 address these on a case-by-case basis but will try our best to work towards a satisfactory 
 solution. 
 If you have any further questions, please don't hesitate to contact us at contact@petalandherb.love